You can also turn global bounces off by unchecking that box. Go to Settings, click Bounces, then check the box for “Use global bounces” and save. You can turn global bounces on in your GMass dashboard. GMass has a global bounce management feature which suppresses emails to bounced addresses for everyone in your Google Workspace organization. But you may have other people at your company who are also using GMass - and it’d be great if none of them email those bounced addresses either. Your GMass Bounce List is tied to your specific Gmail or Google Workspace account. You can also make alterations to your Bounce List by sending emails with designated subject lines to the email address (check out our article on bounce handling features for instructions).Įnable global bounces so no one on your team sends an email to an invalid address
Whatever your rationale, if you want to ignore the Bounce List, you can.Īnd to remove specific email addresses from your Bounce List (or even wipe the list), click the link to Manage bounced addresses, check the boxes next to the addresses you want to remove from the list, and click the “Delete these emails” button. Or maybe you just love living on the edge and want to do the email marketing equivalent of BASE jumping. Maybe you’re only sending to personal contacts and you’re pretty sure their bounced emails are working again. Why would you ignore your bounce list? Maybe you’re a low-volume sender and you know your bounce list has valid email addresses on it. To have GMass ignore your Bounce List and send to those addresses anyway, check the “Ignore bounces” box, then click the “Save bounces” button. Open your dashboard, click the gear icon in the top right to open your settings, and click Bounces. With advanced bounce handling in your GMass dashboard, you can quickly make whatever changes you need. But we know sometimes, you might want to make some tweaks to your Bounce List. Ideally, GMass handles all bounce management for you and it never even has to cross your mind. You could remove the addresses from your contact lists and spreadsheets, but you don’t have to - even if you try to send to one of those addresses in the future, GMass will suppress the email.Įdit, wipe, or even ignore your Bounce List in GMass GMass then adds every bounced address to your Bounce List any future emails to that address will be automatically suppressed. GMass’s automatic reply management system for Gmail grabs all bounce notifications, removes those notifications from cluttering up your inbox, and categorizes them under the Bounces label.
Email bounce handler manual#
Read on to learn all about how GMass takes bounce management off your plate.Īutomatic bounce handling and management with GMass - no manual intervention neededīounce management works a lot like unsubscribe management at GMass - meaning that GMass takes care of it for you (but, of course, you can hop in if you need). You don’t have to manually remove the emails from your lists even if you try to send to those contacts in the future, GMass intercepts the emails and makes sure they don’t go out. įortunately, GMass processes bounced emails and takes care of list maintenance for you by automatically suppressing future emails to that address. When you continue to send to a bounced email addresses, it can hurt your sender reputation and can ultimately increase your chance of winding up in the spam folder. (Meaning: Emails that are permanently undeliverable for various reasons.) And one big aspect of a clean list is removing emails that hard bounce.
You want a clean, active list of subscribers for better results - but a lot goes into that. GMass automatically processes bounces and prevents any emails to those addresses going forward Bounce management in GMass: Automatic list maintenance with no manual work required
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